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Privacy Policy

Plateau Magique is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website, you consent to the practices described herein.

1. Information We Collect

1.1. Personal Information: We collect personal information when you place an order, contact us, or interact with our website. This includes but is not limited to:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment details (processed securely via third-party payment processors)

1.2. Non-Personal Information: We may collect non-identifiable information automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on our website

2. How We Use Your Information

2.1. Order Processing: Your personal information is used to process and fulfill orders, including payment, delivery, and customer support.

2.2. Communication: We use your contact details to:

  • Send order confirmations and updates

  • Respond to inquiries or feedback

  • Provide updates on our products and services (only if you opt-in to receive marketing communications)

2.3. Website Improvement: Non-personal data is used to analyze website usage and improve user experience.

3. How We Protect Your Information

3.1. Data Security: We implement industry-standard security measures to protect your personal information, including encryption and secure hosting provided by Wix, our website platform.

3.2. Third-Party Access: We do not sell, rent, or share your personal information with third parties, except as necessary to process payments, deliver orders, or comply with legal obligations.

4. Third-Party Services

4.1. Our website is hosted on Wix, which provides the online platform allowing us to sell our products. Wix may collect and process data as outlined in their privacy policy: Wix Privacy Policy.

4.2. We use third-party payment processors to handle secure transactions. These providers adhere to strict data protection standards.

5. Your Rights

5.1. Access and Correction: You have the right to access the personal information we hold about you and request corrections or updates.

5.2. Data Deletion: You may request the deletion of your personal data, except for information we are legally required to retain.

5.3. Marketing Preferences: You can opt out of marketing communications at any time by contacting us or clicking the unsubscribe link in our emails.

6. Cookies

6.1. Our website uses cookies to enhance user experience and track website performance. Cookies may be used for:

  • Session management

  • Analytics

  • Marketing purposes

6.2. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Plateau Magique Email: contact@plateaumagique.ch

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